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HP Care Pack UJ414E 3-Year Pickup & Return Hdw Support with ADP-G2/DMR for Notebooks

HP UJ414E

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Contact us and save even more if you meet these Big Deal qualifications.
Purchase at least $5,000 worth of HP Inc. products to qualify. Ink and Toner purchases $50,000 will qualify.

Manufacturer Part#  UJ414E

Provantage Code:  CMPD05L

Condition:  Factory New

  • Product Type: Service
  • Service Type: Technical
  • Service Duration: 3 Year
  • Service Description: 9x5

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Provantage is authorized to only sell this product to a final purchaser or licensee that has acquired it for their own use and not for resale, remarketing or distribution.

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HP UJ414E Specifications

    HP Care Pack UJ414E 3-Year Pickup & Return Hdw Support with ADP-G2/DMR for Notebooks


Overview

    This value-priced HP Care Pack offering provides high-quality door-to-door hardware service. It includes telephone support; pick-up of your failed HP branded hardware unit; repair or replacement at an HP-designated repair center; and return of the operational unit to you.

Service Details

    Remote Problem Diagnosis and Support:

    HP Services professionals work with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution.Repair Center Services:

    For issues that cannot be resolved remotely, an HP-authorized representative at an HP-designated repair center provides technical support on the failed hardware product, repairing or replacing components or the entire unit as necessary. Your coverage includes all required parts and materials.Pick-Up by HP:

    An HP-authorized courier picks up your failed equipment at your site and delivers it to the HP-designated repair facility.Return Shipment:

    An HP-authorized courier returns the repaired or replaced equipment to your location. Return shipment is by first-class ground transportation and usually takes between 3 and 7 days. You may request accelerated delivery for the actual additional cost of the shipment.Standard Business Hours Coverage:

    Service is available 8:00 am - 5:00 pm Monday through Friday, excluding holidays.Defective Media Retention Service:

    A standard hardware warranty or service contract requires payment for a replacement part if a defective one is not returned to HP. This option lets you protect sensitive data by keeping your defective disk, without paying for the replacement.Accidental Damage Protection:

    Examples of accidental damage against which you are protected include: liquid spills, drops, falls, collisions, electrical surges, damaged or broken LCD, or any accidental breakage. Your unit may have to be repaired or replaced at an HP- designated location, as not all replacement parts may be available locally.

Provided Support

    Remote Diagnosis

    Configuration

    Pick-up & Return


Specifications

General Information
Product NameHP Care Pack UJ414E 3-Year Pickup & Return Hdw Support with ADP-G2/DMR for Notebooks
Manufacturer Part NumberUJ414E
Service NameCare Pack
Product TypeService
Service Information
Service Main TypeTechnical
Service Description9x5
Service Response Time7 Day
Service Duration3 Year
Other Information
Service Availability Days5
Service Availability Hours9
Service TypeTechnical
Product SupportedHP Notebooks
Service Availability9 x 5
The Following Are Compatible With HP UJ414E






Considering a Volume Purchase?
You may be able to save even more on your order if you meet the following HP BIG DEAL qualifications:

Purchase at least $5,000 worth of HP Inc. products to qualify. Ink and Toner purchases $50,000 will qualify.


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