Summary|
HP realizes that data is vital to your business. When you purchase select HP commercial notebooks, desktops, or workstations with onsite support, from HP Care, HP offers you the option to purchase the Recover & Restore Service at a fraction of the normal cost. Knowing that you have protection in the event of a data disaster can bring invaluable peace of mind. If you cannot access the data on your hard disk drive (HDD), you can trust HP to help recover your data. Benefits - Recover your lost data: The data recovery feature includes recovery of data in the event of data loss due to mechanical failure, accidental deletion, software crash, or malware.
- Restore your operating system: Onsite operating system restoration provides high-quality remote fault diagnosis and onsite OS deployment for hardware supported by HP. Supported operating systems are Microsoft Windows 7, 8, 8.1, and 10.
- Get expert technical assistance: Enjoy quick, easy access to HP-certified remote diagnosis and troubleshooting. Get help with installation, setup, sync, and troubleshooting for computer operating systems and common software applications.
Features - Onsite operating system restoration
- Remote diagnosis and troubleshooting
- Escalation management for complex incidents
- Help with MS Office Suite, IE, Acrobat Reader, and more
- Coverage windows based on local availability
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Product SupportedHP Notebooks and Desktops with 1 year on-site warranty:
http://www8.hp.com/ ca/en/products/oas/ product- detail.html?oid=1114 5830#!tab=compatible _hosts - 240 G5, 245 G5, 260 G2, 280 G2
- Elite Slice, Slice for Meeting Rooms
- EliteBook 1040 G3, 850 G3
- EliteBook Revolve 810 G3 Tablet
- EliteBook x360 1030 G2
- EliteOne 800 G2
- ProBook 430 G4, 440 G4, 450 G3, 450 G4, 455 G4, 470 G3, 470 G4, 640 G3, 645 G3, 650 G2
- ProBook x360 11 G1
- ProDesk 400 G2, 400 G3, 490 G3, 600 G2
- ProOne 400 G2, 600 G2
- Spectre Pro x360 G2
- Stream Pro 11 G3, 14 G3
- Workstation Z440
- x2 210, 210 G2
- ZBook 15u G4 Mobile Workstation
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Provided SupportPhone Support Remote Diagnosis Software Support Data Recovery Installation |
| Product Name | HP Care Pack U9AN7E 3-Year OS Restoration/Data Recovery/Software Support 2 Calls |
| Manufacturer Part Number | U9AN7E |
| Product Type | Service |
| Service Duration | 3 Year |
| Service Type | Technical |
| Service Location | On-site |
| Service Main Type | Technical |
| Service Sub Type | Electronic Physical |
| Service Characteristic | Labor |
| Service Response Time | 14 Business Day - Data Recovery |
| Service Description | 9x5 |
| Service Name | Care Pack - Data Recovery & Restore Service |
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