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HP 5-Year Active Care NBD Onsite with DMR Desktop Hardware Support

HP U18J1E
Volume Discounts
Contact us and save even more if you meet these Big Deal qualifications.
Purchase at least $5,000 worth of HP Inc. products to qualify. Ink and Toner purchases $50,000 will qualify.

HP Poly: Starting at QTY 50 headsets

or $20k MSRP for voice and video.


Manufacturer Part#  U18J1E

Provantage Code:  CMPD0EQ

Condition:  Factory New

  • Product Type: Warranty
  • Service Main Type: Technical
  • Service Duration: 5 Year
  • Service Description: 9x5xNext Business Day

Big DealsSatisfaction Guaranteed

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Provantage is authorized to only sell this product to a final purchaser or licensee that has acquired it for their own use and not for resale, remarketing or distribution.

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HP U18J1E Specifications

    HP 5-Year Active Care NBD Onsite with DMR Desktop Hardware Support


Overview

    Overview

    HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.

    Benefits

    Fast response times: Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

    Quick resolutions: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

    High device uptime: Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.

    Features

    HP Active Care with Defective Media Retention (DMR)

Product Supported

    HP ProDesk/ ProOne:

    • 4xx G7+ Series
    • 4xx Series

    HP 285 Pro G6|HP Pro 280 G9, 400 G9|HP ProDesk 400 G1, 400 G3, 400 G4, 400 G5, 400 G6, 400 G7, 405 G4, 405 G6, 405 G8|HP ProOne 240 G9, 400 G1, 400 G3, 400 G4, 400 G5, 400 G6

Provided Support

    Phone Support  –  Defective Media Retention  –  Hardware Support  –  Phone Support  –  Remote Diagnosis  –  Repair  –  Web Knowledge Base Access


Specifications

Product NameHP 5-Year Active Care NBD Onsite with DMR Desktop Hardware Support
Manufacturer Part NumberU18J1E
Product TypeWarranty
Service Duration5 Year
Service TypeTechnical

Maintenance

Service LocationOn-site
Service Main TypeTechnical

Maintenance

Service Response TimeNext Business Day - Hardware Support

Next Business Day - Parts and Labor

Service NameCare Pack Active Care Service Hardware Support with Defective Media Retention

Care Pack Active Care Service with Defective Media Retention - Extended Service

Service Description9x5xNext Business Day
The Following Are Compatible With HP U18J1E

HP Smart Buy+ Pro Mini 400 G9 i5-12500T 16GB 512GB W11PS 1-Year

Mfg Part# 9P334AT#ABA


HP Smart Buy Pro SFF 400 G9 i5-13500 16GB 256GB W11PS 1-Year

Mfg Part# 89M72UT#ABA


HP Smart Buy Pro SFF 400 G9 i7-13700 16GB 512GB W11PS 1-Year

Mfg Part# 89M73UT#ABA


HP Smart Buy Pro Mini 400 G9 i5-13500T 8GB 256GB WLAN W11PS 1-Year

Mfg Part# 89M62UT#ABA


HP Smart Buy+ Pro SFF 400 G9 i5-12500 16GB 512GB W11PS 1-Year

Mfg Part# 9P2W8AT#ABA


Considering a Volume Purchase?
You may be able to save even more on your order if you meet the following HP BIG DEAL qualifications:

Purchase at least $5,000 worth of HP Inc. products to qualify. Ink and Toner purchases $50,000 will qualify.

HP Poly: Starting at QTY 50 headsets

or $20k MSRP for voice and video.


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Visit the Manufacturer
Learn more by visiting the manufacturer's website.

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HP U18J1E