The 3-Year Extended Warranty from APC provides the customer with basic insurance on Back-UPS, Smart-UPS, Smart-UPS RT, Matrix and Symmetra UPSs. These programs extend the factory warranty of the unit (as defined in the user manual) for 3 years. With these programs the customer is guaranteed next business day delivery of parts or unit at no extra charge for shipment of the UPS to and from the customers site. These APC Extended Warranty programs can be purchased anytime while the UPS is still within its original factory warranty period.
With the APC Extended Warranty program, you will have peace of mind knowing that in the unlikely event of a failure, your product will be repaired or replaced quickly, minimizing downtime. Our warranty guarantees free delivery of parts or unit to ensure you get what you need as soon as you need it.
24x7 Telephone Technical Support: Our experienced technical support representatives are available to answer your questions 24 hours a day, 7 days a week, giving you peace of mind knowing the help you need is there when you need it.
Free Shipping: Our Extended Warranty program offers you free shipping, making sure you get the replacements you need with no additional expense.
Parts included: Replacement parts and components for all units are included at no additional cost to you.