Home > Indexes > Agreements Center > Warranties > Hewlett Packard HP > Hewlett Packard HP UM969E

Hewlett Packard HP - Warranties

HP Care Pack Pick-Up & Return Service with Accidental Damage Protection - 1 Year - Service - 9 x 5 - Service Depot - Maintenance - Parts & Labor - Electronic and Physical

HP-Compaq UM969E HP Care Pack Pick-Up & Return Service with Accidental Damage Protection - 1 Year - Service - 9 x 5 - Service Depot - Maintenance - Parts & Labor - Electronic and Physical

Hp 1 Year Accidental Damage Protection Plus Pickup And Return Notebook Service -Care Pack - Depot Repair - 1 Year (S) - Repaired Within 3-7 Business Days - Service Level (Coverage) : 9 x 5 - In Warranty

Manufacturer Part# UM969E

USA Only

Provantage Agreement# 0340341

Available$103.75ADD TO CART

Supports the Following

HP14-b013nr
 15-bs244wm
 15-t-dy100
 Care Accidental Damage Protection Plus Pickup and Return
 dv 6-7229nr
 EliteBook 845 14 inch G9
 ENVY 11-g012nr
 Envy 13-ab020nr
  Display More

Overview

This value-priced HP Care Pack solution provides high-quality door-to-door hardware service. It includes telephone support; pick-up of your failed HP branded hardware unit; repair or replacement at an HP-designated repair centre; and return of the operational unit to you. In addition, the service's Accidental Damage Protection helps you avoid repair or replacement costs due to mishaps that occur during normal operation of your mobile and desktop deviceHP Care Pack Pick-Up & Return Service with Accidental Damage Protection - 1 Year - Service - 9 x 5 - Service Depot - Maintenance - Parts & Labor - Electronic and Physical by Hewlett Packard HP - Warranties

Hewlett Packard HP UM969E

Product Type Service
Provided Support Remote Diagnosis

Configuration

Phone Support
Service Duration 1 Year
Service Type Maintenance
Service Location Service Depot
Service Main Type Maintenance
Service Sub Type Electronic and Physical
Service Characteristic Parts & Labor
Service Description 9x5
Service Name Care Pack Pick-Up & Return Service with Accidental Damage Protection
Product Supported HP Pavilion Notebook
Service Availability 9 x 5
Service Details Remote problem diagnosis and support:
  • HP Services professionals work with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution

Repair centre services:

  • For issues that cannot be resolved remotely, an HP-authorised representative at an HP-designated repair centre provides technical support on the failed hardware product, repairing or replacing components or the entire unit as necessary
  • Your coverage includes all required parts and materials

Pick-up by HP:

  • An HP-authorised courier picks up your failed equipment at your site and delivers it to the HP-designated repair facility

Return shipment:

  • An HP-authorised courier returns the repaired or replaced equipment to your location
  • Return shipment is by first-class ground transportation and usually takes between 3 and 7 days
  • You may request accelerated delivery for the actual additional cost of the shipment

Standard business hours coverage:

  • Service is available 8.00am - 5.00pm Monday to Friday, excluding holidays

Accidental Damage Protection:

  • Examples of accidental damage against which you are protected include: liquid spills, drops, falls, collisions, electrical surges, damaged or broken LCD, or any accidental breakage
  • Your unit may have to be repaired or replaced at an HP-designated location, as not all replacement parts may be available locally
Stock Details
ManufacturerHewlett Packard HP
Manuf Part#UM969E
Price$103.75
AvailabilityAvailable

About Hewlett Packard HP - Warranties Products

Orders for HP-Compaq warranties are first reviewed by a Provantage warranty specialist for completeness and eligibility. Eligible orders are then processed through one of HP-Compaq's authorized distributors. Please note that distributors may require up to several days to process some warranty orders.

We will contact you by email if any additional information is required, or if your order cannot be completed.

If you would like to discuss your needs or require more information, we encourage you to talk to one of our sales representatives at 800-336-1166 or email us at Sales@provantage.com.

Manufacturer's Web Site

If possible, please base your order on the manufacturer part number ( UM969E ). If you are unsure about exactly what you need, please consult the manufacturer's web site or call us at 800-336-1166.

For the smooth processing of your order, we highly recommend that you first check with HP-Compaq regarding program details and eligibility. Please base your order on the manufacturer part numbers provided by the manufacturer.

www.hp.com

Provantage is an Authorized Dealer of HP-Compaq Warranties

 
© Copyright 1984-2024 Provantage
HP-Compaq UM969E HP Care Pack Pick-Up & Return Service with Accidental Damage Protection - 1 Year - Service - 9 x 5 - Service Depot - Maintenance - Parts & Labor - Electronic and Physical