HP Care Pack Active Care Hardware Support - Extended Warranty - 3 Year - Warranty - 9 x 5 x Next Business Day - On-site - Maintenance - Parts & Labor

USA Only

Provantage Agreement# 0004238

Supports the Following

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Overview

HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.

Benefits

Fast response times: Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.

Quick resolutions: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

High device uptime: Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

Features HP TechPulse predictive and proactive alerts and notifications
Hardware health monitoring, provides updated fast health checks on devices in your fleet
Hardware device information - including BIOS and firmware updates
Auto-ticketing - for hard disk drives & batteries needing replacement
Remote problem diagnosis and support
Next business day onsite hardware support
Replacement parts and materials
Firmware updates for selected productsHP Care Pack Active Care Hardware Support - Extended Warranty - 3 Year - Warranty - 9 x 5 x Next Business Day - On-site - Maintenance - Parts & Labor by Xerox - Warranties

About Xerox - Warranties Products

Orders for Xerox warranties are first reviewed by a Provantage warranty specialist for completeness and eligibility. Eligible orders are then processed through one of Xerox's authorized distributors. Please note that distributors may require up to several days to process some warranty orders.

We will contact you by email if any additional information is required, or if your order cannot be completed.

If you would like to discuss your needs or require more information, we encourage you to talk to one of our sales representatives at 800-336-1166 or email us at Sales@provantage.com.

Manufacturer's Web Site

If possible, please base your order on the manufacturer part number ( EC620S5 ). If you are unsure about exactly what you need, please consult the manufacturer's web site or call us at 800-336-1166.

For the smooth processing of your order, we highly recommend that you first check with Xerox regarding program details and eligibility. Please base your order on the manufacturer part numbers provided by the manufacturer.

www.xerox.com