Commissioning with Startup (Normal Business Hours) and 1-Year 24/7/365 On-Site Warranty Activation for SV or SVX Series 3-Phase UPS and Primary Battery in USA (Lower 48 States). Coverage Includes: UPS Parts, Batteries, Labor, Travel and 24/7 Technical Support. Note: Includes Unpacking/Assembly of UPS Modular Frame Components (Power Modules/Battery Packs) Only. Additional Battery Cabinets Cost Extra.
Startup helps you verify and document the proper installation and operation of your UPS system to build a solid foundation for improved reliability, higher efficiency, reduced costs, enhanced safety, fewer repairs, quicker service and longer UPS lifespan. Startup also registers your UPS, initiates its service record and establishes the essential working relationship between your organization and the Tripp Lite service team.
On-Site Warranty Activation
Your basic factory warranty covers defective parts when repairs are performed by an authorized Tripp Lite service technician, but does not include travel and labor. Commissioning activates enhanced 24/7/365 on-site warranty coverage, which includes parts, travel and labor, as well as 24/7 technical support via telephone or email. Working with the Tripp Lite service team ensures you have access to genuine, high-quality OEM parts. It also ensures that service personnel are properly trained and up-to-date on the latest service bulletins and best practices.