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ManufacturerHP
Part NumberU18J1E
Product NameHP 5-Year Active Care NBD Onsite with DMR Desktop Hardware Support
CategoryServices
Availability  Special Order
Price

$152.75

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Provantage CodeCMPD0EQ
External LinksManufacturer's Web Site
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Abstract Overview

HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.

Benefits

Fast response times: Get fast, ...More
Product Type Warranty
Provided Support Phone Support

Defective Media Retention

Hardware Support

Phone Support

Remote Diagnosis

Repair

Web Knowledge Base Access
Service Duration 5 Year
Service Type Technical

Maintenance
Service Location On-site
Service Main Type Technical

Maintenance
Service Response Time Next Business Day - Hardware Support

Next Business Day - Parts and Labor
Service Name Care Pack Active Care Service Hardware Support with Defective Media Retention

Care Pack Active Care Service with Defective Media Retention - Extended Service
Product Supported HP ProDesk/ ProOne:
  • 4xx G7+ Series
  • 4xx Series

HP 285 Pro G6|HP Pro 280 G9, 400 G9|HP ProDesk 400 G1, 400 G3, 400 G4, 400 G5, 400 G6, 400 G7, 405 G4, 405 G6, 405 G8|HP ProOne 240 G9, 400 G1, 400 G3, 400 G4, 400 G5, 400 G6
Service Description 9x5xNext Business Day

--- Not all attributes may be listed for all products. A missing attribute does not necessarily mean that the product lacks that feature or that it is not supported. Please consult the manufacturer's web site if you need to be sure.

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