Overland OverlandCare Gold - Extended Warranty (Uplift) - 3 Year - Warranty - On-site - Maintenance - Parts & Labor - Electronic and Physical
Gold , 3 Year Uplift, Neos T24 Manufacturer Part# EW-24GLD3UP USA Only | Provantage Agreement# 0708151 |
|
Overview
OverlandCare service uplift part numbers/pricing are only valid when purchased within 90 days of the initial hardware purchase. OverlandCare service extension part numbers/pricing are valid when purchased 90 days after the initial hardware purchase. If a product warranty has expired for more than 30 days then a health check must be performed before a warranty extension can be purchased.
- Bronze: 9x5 telephone support; advanced parts replacement with 2 business day delivery
- Silver: 9x5 telephone support; next business day onsite (FRUs); advanced replacement of CRUs
- Gold: 7x24 telephone support: next business day onsite (FRUs & CRUs)
- Platinum: 7x24 telephone support; 24x7x365 onsite with 4-hour response
Overland OverlandCare Gold - Extended Warranty (Uplift) - 3 Year - Warranty - On-site - Maintenance - Parts & Labor - Electronic and Physical by Overland Storage - Warranties
Overland Storage EW-24GLD3UP | Product Type |
Warranty |
| Provided Support |
Parts Replacement Repair Phone Support Web Support Email Support Knowledge Base Access New Releases Update Remote Diagnosis |
| Service Duration |
3 Year |
| Service Type |
Maintenance |
| Service Location |
On-site |
| Service Main Type |
Maintenance |
| Service Sub Type |
Electronic and Physical |
| Service Characteristic |
Parts & Labor |
| Service Response Time |
4 Business Hour - Parts & Labor |
| Service Name |
OverlandCare Gold - Extended Warranty (Uplift) |
| Product Supported |
Overland Storage NEOs T24 |
| Service Details |
- OverlandCare Uplift part numbers/pricing are valid when purchased within 90 days of the initial hardware purchase.
- OverlandCare Extension part numbers/pricing are valid when purchased 91+ days after the initial hardware purchase or as an extension to the initial warranty purchase.
- Response time based on geographical proximity to Overland service center. Although standard part numbers and pricing apply to Zone 1 coverage, uplifts for zones outside the standard coverage areas are available. Overland may, at its sole discretion, determine if a defect can be repaired one of the following ways: 1) Remotely, 2) By the shipment of a Customer Replaceable (CRU) part, and customer performing a self-service repair, or 3) By a service call at the location of the defective unit.
|
| Stock Details | | Manufacturer | Overland Storage | | Manuf Part# | EW24GLD3UP | | Price | $1288.56 | | Availability | Available |
|
|
About Overland Storage - Warranties ProductsOrders for Overland warranties are first reviewed by a Provantage warranty specialist for completeness and eligibility. Eligible orders are then processed through one of Overland's authorized distributors. Please note that distributors may require up to several days to process some warranty orders. We will contact you by email if any additional information is required, or if your order cannot be completed. If you would like to discuss your needs or require more information, we encourage you to talk to one of our sales representatives at 800-336-1166 or email us at Sales@provantage.com. |
Manufacturer's Web SiteIf possible, please base your order on the manufacturer part number ( EW-24GLD3UP ). If you are unsure about exactly what you need, please consult the manufacturer's web site or call us at 800-336-1166. For the smooth processing of your order, we highly recommend that you first check with Overland regarding program details and eligibility. Please base your order on the manufacturer part numbers provided by the manufacturer. www.overlanddata.com |
Provantage is an Authorized Dealer of Overland Warranties |
| |
