HP 5-Year NBD Onsite Supprt DT Only Hardware Support


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Contact us and save even more if you meet these Big Deal qualifications.
Purchase at least $5,000 worth of HP Inc. products to qualify. Ink and Toner purchases $50,000 will qualify.

Manufacturer Part#  HN789E

UPC Code: 657379572630

Provantage Code:  CMPD06V

Condition:  Factory New

  • Product Type: Service
  • Service Type: Maintenance
  • Service Duration: 5 Year
  • Service Description: 9x5 Next Business Day

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HP HN789E Specifications

    5-Year NBD Onsite Supprt DT Only Hardware Support


    HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between different service-level options featuring different response times and coverage windows, as well as between several coverage periods to address your specific service needs.

Product Supported

    HP Compaq Models:

    • Deskpro 6000
    • 6000 Pro
    • All-in-One 6000 Pro
    • Elite 8000f
    • Elite 8100
    • ProLiant 6000

Service Details

    Remote problem diagnosis and support:

    • HP Services uses electronic remote support tools to isolate your problem and facilitate resolution

    Next business day onsite response:

    • For issues that cannot be resolved remotely, an authorised HP Services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window
    • HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary
    • Your coverage includes all required parts and materials

    Coverage window options:

    • Standard business hours, standard business days
    • Service is available 8.00am - 5.00pm, Monday to Friday, excluding holidays

    Escalation management:

    • Established escalation procedures enlist specialised expertise from HP and selected third-parties

Provided Support

    Parts Replacement

    Remote Diagnosis


General Information
Product Name5-Year NBD Onsite Supprt DT Only Hardware Support
Manufacturer Part NumberHN789E
Service NameCare Pack Hardware Support
Product TypeService
Service Information
Service Main TypeMaintenance
Service Sub TypeElectronic and Physical
Service Description9x5 Next Business Day
Service Response TimeNext Business Day
Service LocationOn-site
Service Duration5 Year
Service CharacteristicParts & Labor
Other Information
Service Availability Days5
Service Availability Hours9
Service TypeMaintenance
Service Availability9 x 5
The Following Are Compatible With HP HN789E

Considering a Volume Purchase?
You may be able to save even more on your order if you meet the following HP BIG DEAL qualifications:

Purchase at least $5,000 worth of HP Inc. products to qualify. Ink and Toner purchases $50,000 will qualify.

Shop with confidence! Provantage is an authorized HP dealer.

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