HP 5-Year NBD Onsite Supprt DT Only Hardware Support
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Contact us and save even more if you meet these Big Deal qualifications.Purchase at least $5,000 worth of HP Inc. products to qualify. Ink/Toner purchases do not qualify. Printers qualify only if they are multi-function (MFP).
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between different service-level options featuring different response times and coverage windows, as well as between several coverage periods to address your specific service needs.
HP Services uses electronic remote support tools to isolate your problem and facilitate resolution
Next business day onsite response:
For issues that cannot be resolved remotely, an authorised HP Services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window
HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary
Your coverage includes all required parts and materials
Coverage window options:
Standard business hours, standard business days
Service is available 8.00am - 5.00pm, Monday to Friday, excluding holidays
Established escalation procedures enlist specialised expertise from HP and selected third-parties