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APC - Service and Support

APC by Schneider Electric Advantage Prime Service Plan - 1 Year - Service - On-site - Maintenance - Physical

APC WADVPRIME-PX-21 APC by Schneider Electric Advantage Prime Service Plan - 1 Year - Service - On-site - Maintenance - Physical

1-Year Advantage Prime Services Plan For 1 SymMetra PX Ups 10KVA A/O PDU

Manufacturer Part# WADVPRIME-PX-21

USA Only

Provantage Agreement# 0325736

Available$3,363.82ADD TO CART

APC WADVPRIME-PX-21

Product Type Service
Provided Support Training

Troubleshooting

Verification

Preventive Maintenance

Service Duration 1 Year
Service Type Maintenance
Service Location On-site
Service Main Type Maintenance
Service Sub Type Physical
Service Response Time Next Business Day
Service Name Advantage Prime Service Plan
Product Supported APC UPS 10-40 KVA / PDU
Service Details System-level training:
  • Provides the attendees with a clear understanding of the capabilities of their data center management solution

Corrective maintenance:

  • As part of our Preventative Maintenance Service, APC will proactively schedule maintenance visits for issues discovered during our Escalation and Corrective Actions process

Logistics coordination:

  • APC will manage all logistics of your installation, from hardware delivery to scheduling installation technicians, ensuring a smooth installation process from start to finish

On site troubleshooting:

  • While on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken

Functional verification:

  • During each Preventive Maintenance visit, our APC Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start

Comprehensive escalation and corrective actions process:

  • In order to resolve outages as quickly as possible and to keep such errors from recurring, APC follows a rigorous escalation process that includes in depth root cause discovery and corrective actions practices

Proactive monitoring:

  • By utilizing customer-specific and global trending techniques, remote monitoring professionals can proactively identify and anticipate physical infrastructure threats before they occur

Free firmware upgrades:

  • Part of maintaining your system is ensuring the unit is operating with the most recent firmware version. At APC, there are no hidden costs
  • All Preventive Maintenance contracts include free firmware upgrades

Written summary report:

  • APC project managers will provide you with written reports to keep you informed of the progress of your project
Stock Details
ManufacturerAPC
Manuf Part#WADVPRIMEPX21
Price$3363.82
AvailabilityAvailable

About APC - Service and Support Products

Orders for APC service and support are first reviewed by a Provantage support specialist for completeness and eligibility. Eligible orders are then processed through one of APC's authorized distributors. Please note that distributors may require up to several days to process some support product orders.

We will contact you by email if any additional information is required, or if your order cannot be completed.

If you would like to discuss your needs or require more information, we encourage you to talk to one of our sales representatives at 800-336-1166 or email us at Sales@provantage.com.

Manufacturer's Web Site

If possible, please base your order on the manufacturer part number ( WADVPRIME-PX-21 ). If you are unsure about exactly what you need, please consult the manufacturer's web site or call us at 800-336-1166.

For the smooth processing of your order, we highly recommend that you first check with APC regarding program details and eligibility. Please base your order on the manufacturer part numbers provided by the manufacturer.

www.apc.com


Provantage is an Authorized Dealer of APC Service and Support

 
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APC WADVPRIME-PX-21 APC by Schneider Electric Advantage Prime Service Plan - 1 Year - Service - On-site - Maintenance - Physical