As an add-on feature for perpetual licenses with active Standard Support, Premium Support features after-hours emergency-level support and contact by the technical support team within two hours for any emergency-level support case submitted. Please note that after-hours support is in English only. Premium Support is not available on ShadowProtect® IT Edition or MSP licenses.
Product Supported
Software:
Software Title: StorageCraft ShadowProtect Server with 10 ShadowProtect Desktop
Installation Type: Locally installed
License Qty: 1 server
License Validation Period: 1 year
License Pricing: Volume
Pricing Level: 1-9 licenses
Provided Support
Emergency Telephone Support – Phone Support – New Releases Update – Web Support – Emergency Email Consulting – Web Knowledge Base Access – Email Support
Shop with confidence! Provantage is an authorized StorageCraft dealer.