As an add-on feature for perpetual licenses with active Standard Support, Premium Support features after-hours emergency-level support and contact by the technical support team within two hours for any emergency-level support case submitted. Please note that after-hours support is in English only. Premium Support is not available on ShadowProtect® IT Edition or MSP licenses.
Product Supported
Software:
Software Title:StorageCraft ShadowProtect Small Business Server Edition
Installation Type:Locally installed
Version:5.x
Provided Support
Emergency Telephone Support – Phone Support – New Releases Update – Web Support – Emergency Email Consulting – Web Knowledge Base Access – Email Support
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