SonicWall 24X7 Support for TZ400 Series 1-Year

Volume Discounts

Purchase at least $10,000 MSRP worth of SonicWall products to qualify.

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Manufacturer Part# 01-SSC-0552

UPC Code: 758479005520

Provantage Code: SON912V

Condition: Factory New

Product Type: Service
Service Duration: 1 Year
Service Description: 24x7xNext Day
TAA Compliant: Yes

Threat Center Security Portal

Software > Licensing and Academic > License Packs

Specifications

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SonicWall 01-SSC-0552 Specifications
24X7 Support for TZ400 Series 1-Year

Overview

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SonicWall Dynamic Support is designed for customers who need continued protection through ongoing firmware updates and advanced technical support. Dynamic Support is available during normal business hours 8x5 or year-round 24x7, depending on your needs.

Service Details

Return Shipment: At manufacturer expense
Email/web/ telephone support. For technical assistance
Software/firmware updates. For all software and firmware updates and upgrades
Hardware replacement. Advanced exchange for replacement of defective hardware
Support tools. Access to Dell SonicWALL's electronic support tools

Provided Support

Return and Replacement

Phone Support

Web Support

New Releases Update

Email Support

Web Knowledge Base Access

Specifications

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Product Name	24X7 Support for TZ400 Series 1-Year
Manufacturer Part Number	01-SSC-0552
Product Type	Service
Service Duration	1 Year
Service Type	Exchange
Service Location	Carry-in
Service Main Type	Exchange
Service Sub Type	Electronic and Physical
Service Response Time	Next Day - Replacement
Service Description	24x7xNext Day
Service Name	Dynamic Support - Extended Service
Product Supported	Dell SonicWALL TZ 400 Firewall
Service Availability	24 x 7 Phone Support 24 x 7 Web Support