3-Year On-site Upgrade from 1-Year Mail-in Delivery
Overview
Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimise productivity and user satisfaction by reducing downtime, and enable you or your IT staff to focus on business-critical issues.
All Lenovo warranties include phone access to customer support and full coverage on labour, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved. This service provides parts and labour repair coverage where labour is provided onsite at your place of business. If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit, repair will be made onsite, typically the next business day. Service is available during Lenovo's normal in-country business hours. Calls received after 4pm local time will require an additional business day for service dispatch. On-site service is available in metropolitan areas only. Next business day service is not guaranteed.
3-Year On-site Upgrade from 1-Year Mail-in Delivery
Manufacturer Part Number
5WS0K85959
Product Type
Warranty
Service Duration
3 Year
Service Type
Maintenance
Service Location
On-site
Service Main Type
Maintenance
Service Sub Type
Electronic and Physical
Service Characteristic
Parts & Labor
Service Name
Warranty/Support - Upgrade
WARNING: This product contains a chemical known to the State of California to cause cancer or birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.
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