Dell ProSupport Plus is the only complete support service that combines priority access to expert support, accidental damage repair, and proactive monitoring for automatic issue prevention and resolution.
Priority phone access to ProSupport engineers 24x7x365
Dedicated Technical Account Manager (for customers with 1,000 or more ProSupport Plus systems)
Collaborative support
Proactive issue detection
Predictive failure prevention
Monthly history and contract reporting (for customers with 1,000 or more ProSupport Plus systems)