Summary
HP realizes that data is vital to your business. When you purchase select HP commercial notebooks, desktops, or workstations with onsite support, from HP Care, HP offers you the option to purchase the Recover & Restore Service at a fraction of the normal cost. Knowing that you have protection in the event of a data disaster can bring invaluable peace of mind. If you cannot access the data on your hard disk drive (HDD), you can trust HP to help recover your data. Benefits - Recover your lost data: The data recovery feature includes recovery of data in the event of data loss due to mechanical failure, accidental deletion, software crash, or malware.
- Restore your operating system: Onsite operating system restoration provides high-quality remote fault diagnosis and onsite OS deployment for hardware supported by HP. Supported operating systems are Microsoft Windows 7, 8, 8.1, and 10.
- Get expert technical assistance: Enjoy quick, easy access to HP-certified remote diagnosis and troubleshooting. Get help with installation, setup, sync, and troubleshooting for computer operating systems and common software applications.
Features - Onsite operating system restoration
- Remote diagnosis and troubleshooting
- Escalation management for complex incidents
- Help with MS Office Suite, IE, Acrobat Reader, and more
- Coverage windows based on local availability
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OverviewHP realizes that data is vital to your business. When you purchase select HP commercial notebooks, desktops, or workstations with onsite support, from HP Care, HP offers you the option to purchase the Recover & Restore Service at a fraction of the normal cost. Knowing that you have protection in the event of a data disaster can bring invaluable peace of mind. If you cannot access the data on your hard disk drive (HDD), you can trust HP to help recover your data.
Features The data recovery feature includes recovery of data in the event of data loss due to mechanical failure, accidental deletion, software crash, or malware. Overview
HP realizes that data is vital to your business. When you purchase select HP commercial notebooks, desktops, or workstations with onsite support, from HP Care, HP offers you the option to purchase the Recover & Restore Service at a fraction of the normal cost. Knowing that you have protection in the event of a data disaster can bring invaluable peace of mind. If you cannot access the data on your hard disk drive (HDD), you can trust HP to help recover your data.
Features The data recovery feature includes recovery of data in the event of data loss due to mechanical failure, accidental deletion, software crash, or malware. HP Services are governed by the applicable HP terms and conditions of service provided or indicated to the Customer at the time of purchase. The Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with an HP product. |
Product SupportedHP Notebooks and desktops with 1 year on-site warranty: - 240 G5, 245 G5, 250 G4, 255 G4, 260 G2, 280 G2, 285 G2
- EliteBook x360 1030 G2
- ProBook 430 G3, 430 G4, 440 G4, 450 G3, 450 G4, 455 G4, 470 G3, 470 G4, 640 G2, 640 G3, 645 G3, 650 G2
- ProBook x360 11 G1
- ProDesk 400 G2, 400 G3, 490 G3
- ProOne 400 G2
- Spectre Pro x360 G2
- Stream Pro 11 G3, 14 G3
- x2 210, 210 G2
- Notebooks and desktops with 1 year on-site warranty
HP Devices: - ProOne 400 G2
- Spectre Pro x360 G2
- Stream Pro 11 G3, 14 G3
- x2 210, 210 G2
- ZBook Studio G4 Mobile Workstation
- EliteBook x360 1030 G2
- ProBook x360 11 G1
- 240 G5
- 245 G4
- 245 G5
- 250 G4
- 255 G4
- 260 G2
- 280 G1
- 280 G2
- 280 G3
- 285 G2
- 290 G1
- 340 G2
- 350 G2
- 402 G1
- 430 G3
- 430 G4
- 440 G4
- 450 G3
- 450 G4
- 455 G3
- 455 G4
- 470 G3
- 470 G4
- 640 G2
- 640 G3
- 645 G3
- 650 G2
- 650 G3
- 400 G2
- 400 G3
- 490 G3
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Provided SupportRemote Diagnosis Installation Phone Support Software Support Data Recovery & Restore |
Product Name | HP Care Pack U9AN6E 1-Year OS Restoration/Data Recovery/Software Support 2 Calls |
Manufacturer Part Number | U9AN6E |
Product Type | Warranty |
Service Duration | 1 Year |
Service Type | Technical |
Service Location | On-site |
Service Main Type | Technical |
Service Sub Type | Physical Electronic |
Service Response Time | 14 Business Day - Data Recovery 14 Business Day - Repair- Data Recovery |
Service Description | 9x5 9x5x14 Business Day |
Service Name | Care Pack Recover & Restore Service Care Pack Recover & Restore |
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