AudioCodes is committed to providing customers and partners with the most comprehensive and qualified Customer Technical Support for AudioCodes products. We offer 24x7 or 9x5 remote support options. Our Global Support team provides highly technical expertise, local presence around the world, access to software updates and patches, and several different Hardware Replacement options including Repair and Return, Advance Hardware Replacement, as well as the 4-hour Managed Spares service.
Provided Support
Remote Technical Support – Software Maintenance – New Releases Update – Phone Support – Web Support – Escalation Support – Parts Replacement – Repair & Return – Online Return Material Authorization (RMA)