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ManufacturerADTRAN
Part Number1100203M10
Product Name1-Year 8X5 NBD Maintenance F/ ATLAS800/830
CategoryServices
Availability  Ready
Price$3558.44  Buy
Provantage CodeADTC046
External LinksManufacturer's Web Site
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Abstract ACES is a comprehensive and flexible maintenance service program designed to protect your network from unnecessary downtime. With ACES protection, if something goes wrong with the ADTRAN equipment, you can design the appropriate level of support from fully trained, ready-to-assist technical experts.
Service Details
  • 30-minute telephone response from time of customer call Monday-Friday 8:00am - 5:00pm (Customer Location Time)
  • On-site ADTRAN representative during the Next Business Day (NBD) upon verification of hardware failure or problem
  • On-site replacement unit during the Next Business Day (NBD)upon verification of hardware failure or problem
  • Excludes holidays
Product Support
  • ATLAS 800
  • ATLAS 830
Product Type Service
Response Time ( Next Business Day ) - Replacement

30 Minute - Telephone Support
Service Availability 8 Hours/Day x 5 Days/Week
Service Duration 1 Year
Service Name ACES
Service Type Maintenance - Replacement - Physical Service
Service Description 8x5
Service Location On-site
Provided Support Replacement

Phone Support

--- Not all attributes may be listed for all products. A missing attribute does not necessarily mean that the product lacks that feature or that it is not supported. Please consult the manufacturer's web site if you need to be sure.

 
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