Quantum StorageCare Bronze Support Plan - Zone 2 - Extended Service - 1 Year - Service - 9 x 5 x Next Business Day - On-site - Maintenance - Labor - Electronic and Physical
AEL6000 Archive To 12 D, Bronze, Z2 Manufacturer Part# SSNDA-VS00-BL12 USA Only | Provantage Agreement# 0649601 |
Overview
The economical choice for small to midsize storage environments or noncritical operations, the Bronze Support plan includes: - On-site support Monday through Friday
- Next-business-day response for on-site support
- Multilingual telephone support Monday through Friday, 8 a.m. to 5 p.m. local customer time
- 24/7 access to online resources
- Library firmware upgrades
- Concurrent maintenance
- StorageCare® Guardian remote monitoring
Quantum StorageCare Bronze Support Plan - Zone 2 - Extended Service - 1 Year - Service - 9 x 5 x Next Business Day - On-site - Maintenance - Labor - Electronic and Physical by Quantum - Warranties
Quantum SSNDA-VS00-BL12 Product Type |
Service |
Provided Support |
Concurrent Maintenance Remote Monitoring Phone Support Firmware Upgrade Web Knowledge Base Access |
Service Duration |
1 Year |
Service Type |
Maintenance |
Service Location |
On-site |
Service Main Type |
Maintenance |
Service Sub Type |
Electronic and Physical |
Service Characteristic |
Labor |
Service Response Time |
Next Business Day - Labor |
Service Description |
9x5xNext Business Day |
Service Name |
StorageCare Bronze Support Plan - Zone 2 - Extended Service |
Product Supported |
Quantum' StorNext AEL6000 Archive (Tape library with up to 12 Drives) |
Service Availability |
24 x 7 Web Knowledge Base Access 9 x 5 Phone Support 9 x 5 Labor |
Stock Details | Manufacturer | Quantum | Manuf Part# | SSNDAVS00BL12 | Price | $2306.05 | Availability | Available |
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About Quantum - Warranties ProductsOrders for Quantum warranties are first reviewed by a Provantage warranty specialist for completeness and eligibility. Eligible orders are then processed through one of Quantum's authorized distributors. Please note that distributors may require up to several days to process some warranty orders. We will contact you by email if any additional information is required, or if your order cannot be completed. If you would like to discuss your needs or require more information, we encourage you to talk to one of our sales representatives at 800-336-1166 or email us at Sales@provantage.com. |
Manufacturer's Web SiteIf possible, please base your order on the manufacturer part number ( SSNDA-VS00-BL12 ). If you are unsure about exactly what you need, please consult the manufacturer's web site or call us at 800-336-1166. For the smooth processing of your order, we highly recommend that you first check with Quantum regarding program details and eligibility. Please base your order on the manufacturer part numbers provided by the manufacturer. www.quantum.com |
Provantage is an Authorized Dealer of Quantum Warranties |
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