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Quantum Gold Support Plan - 1 Year - 24 x 7 x 4 Hour - On-site - Technical - SDY85-RAHD-GL12

Quantum SDY85-RAHD-GL12 Quantum Gold Support Plan - 1 Year - 24 x 7 x 4 Hour - On-site - Technical

QuantumQuantum - Warranties

Quantum Gold Support Plan - 1 Year - 24 x 7 x 4 Hour - On-site - Technical

Quantum DXI8500 Array Module, 10TB Usabl

Manufacturer Part# SDY85-RAHD-GL12
USA OnlyProvantage Agreement# 0407018


Product Specifications   Compare with other products.
General Information
Service Name Gold Support Plan
Product Type Service
Service Information
Service Main Type Technical
Service Description 24x7x4 Hour
Service Details
  • 24/7 on-site support
  • Four-hour target response time for on-site support
  • 24/7 multilingual telephone support
  • Priority call handling
  • 24/7 access to online resources
  • Library firmware upgrades
  • Concurrent maintenance
  • StorageCare Guardian remote monitoring
  • Zone 2
Service Availability 24 x 7
Service Response Time 4 Hour
Service Location On-site
Service Duration 1 Year
Product Supported Quantum DXi8500 10 TB Array Module
Other Information
Service Availability Days 7
Service Availability Hours 24
Provided Support Remote Monitoring

Phone Support

Software Upgrade

Web Knowledge Base Access

Service Type Technical

About Quantum - Warranties Products

Orders for Quantum warranties are first reviewed by a Provantage warranty specialist for completeness and eligibility. Eligible orders are then processed through one of Quantum's authorized distributors. Please note that distributors may require up to several days to process some warranty orders.

We will contact you by email if any additional information is required, or if your order cannot be completed.

If you would like to discuss your needs or require more information, we encourage you to talk to one of our sales representatives at 800-336-1166 or email us at

Manufacturer's Web Site

If possible, please base your order on the manufacturer part number ( SDY85-RAHD-GL12 ). If you are unsure about exactly what you need, please consult the manufacturer's web site or call us at 800-336-1166.

For the smooth processing of your order, we highly recommend that you first check with Quantum regarding program details and eligibility. Please base your order on the manufacturer part numbers provided by the manufacturer.

Provantage is an Authorized Dealer of Quantum Warranties

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