| Warranty Service Upgrade; 4 Year OnSite Exchange 9x5/Next Business Day - 69P9188 |
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Warranty Service Upgrade; 4 Year OnSite Exchange 9x5/Next Business Day | | Manufacturer Part# 69P9188 |
| USA Only | Provantage Agreement# 0000561 |
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Abstract
Using the IBM ServicePac family of specialized support services can help you make the most of your technology investment. Each prepackaged service includes a specific statement of scope, service agreement terms and conditions and easy instructions.Warranty Service Upgrade; 4 Year OnSite Exchange 9x5/Next Business Day by Lenovo - Service and Support
Product Specifications Compare with other products.
| Service Details |
A courier will deliver a replacement machine to you in exchange for your failed machine, and a service technician will arrive to uninstall the failed machine and install the replacement machine. IBM will generally ship the replacement the same day the service call was received, with next day delivery, excluding holidays. If the service call is received after 3:00 p.m. (EST), the replacement machine will be shipped the following business day. In addition, the service technician will handle return shipping responsibilities. Shipping and handling is paid for by IBM. A service technician is scheduled to arrive at your location on the business day after we receive your call. Service hours are 8 a.m. to 5 p.m. local time, Monday through Friday, excluding IBM holidays. |
Product Support |
ThinkVision L190p: - Machine Type:
- Model Numbers:
TFT Flat Panel Display: - Machine Type:
- Model Numbers:
ThinkVision L200p: - Machine Type:
- Model Numbers:
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Product Type |
Service |
Response Time |
( Next Business Day ) |
Service Availability |
9 Hours/Day x 5 Days/Week |
Service Duration |
4 Year |
Service Name |
ServicePac |
Service Type |
Exchange - Physical Service |
Service Description |
9x5 |
Service Location |
On-site |
Provided Support |
Exchange |
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| About Lenovo - Service and Support Products Orders for Lenovo service and support are first reviewed by a Provantage support specialist for completeness and eligibility. Eligible orders are then processed through one of Lenovo's authorized distributors. Please note that distributors may require up to several days to process some support product orders. We will contact you by email if any additional information is required, or if your order cannot be completed. If you would like to discuss your needs or require more information, we encourage you to talk to one of our sales representatives at 800-336-1166 or email us at Sales@provantage.com. |
Manufacturer's Web Site If possible, please base your order on the manufacturer part number ( 69P9188 ). If you are unsure about exactly what you need, please consult the manufacturer's web site or call us at 800-336-1166. For the smooth processing of your order, we highly recommend that you first check with Lenovo regarding program details and eligibility. Please base your order on the manufacturer part numbers provided by the manufacturer. www.lenovo.com/us/en |
| Provantage is an Authorized Dealer of Lenovo Service and Support |
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