Lenovo Premier Support - Extended Service - 4 Year - Service - 24 x 7 x Next Business Day - On-site - Maintenance - Parts & Labor
4-Year Premier Support For AMD Manufacturer Part# 5WS0Y64948 USA Only | Provantage Agreement# 0018300 |
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Overview
Lenovo's worldwide Premier Support service includes 24x7 support for select countries and languages, together with onsite support maintenance. Your Premier Support service for the data center includes:
A remote Premier Support consultant, who will:
- Serve as a single point of contact for comprehensive hardware and software troubleshooting
- Own end-to-end case management and problem resolution
- Manage Premier call escalation to address high-severity issues or systemic problems
Online case management, providing a web-enabled form to submit a detailed technical incident report directly to the Premier Support team
Collaborative third-party software support, furnishing technology partners with diagnostic information to speed problem resolution
On-demand remote system analysis, providing a report that analyzes the configuration of your current Lenovo data center product along with recommendations for optimizing your product's supported configurationLenovo Premier Support - Extended Service - 4 Year - Service - 24 x 7 x Next Business Day - On-site - Maintenance - Parts & Labor by Lenovo - Warranties
Lenovo 5WS0Y64948 | Product Type |
Service |
| Provided Support |
Parts Replacement Repair Phone Support Troubleshooting Escalation Management Case Management Reporting Software Support Diagnosis Configuration |
| Service Duration |
4 Year |
| Service Type |
Maintenance |
| Service Location |
On-site |
| Service Main Type |
Maintenance |
| Service Characteristic |
Parts & Labor |
| Service Response Time |
Next Business Day - Parts & Labor |
| Service Description |
24x7xNext Business Day |
| Service Name |
Premier Support - Extended Service |
| Product Supported |
Lenovo AMD |
| Stock Details | | Manufacturer | Lenovo | | Manuf Part# | 5WS0Y64948 | | Price | $84.95 | | Availability | Available |
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About Lenovo - Warranties ProductsOrders for Lenovo warranties are first reviewed by a Provantage warranty specialist for completeness and eligibility. Eligible orders are then processed through one of Lenovo's authorized distributors. Please note that distributors may require up to several days to process some warranty orders. We will contact you by email if any additional information is required, or if your order cannot be completed. If you would like to discuss your needs or require more information, we encourage you to talk to one of our sales representatives at 800-336-1166 or email us at Sales@provantage.com. |
Manufacturer's Web SiteIf possible, please base your order on the manufacturer part number ( 5WS0Y64948 ). If you are unsure about exactly what you need, please consult the manufacturer's web site or call us at 800-336-1166. For the smooth processing of your order, we highly recommend that you first check with Lenovo regarding program details and eligibility. Please base your order on the manufacturer part numbers provided by the manufacturer. www.lenovo.com/us/en |
Provantage is an Authorized Dealer of Lenovo Warranties |
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