Intermec 1-Year Computer Standard 5 Day Dpo CN3A Manufacturer Part# CN3A-SRP1 USA Only Provantage Agreement# 0446930 $135.79 Add to Cart Abstract The Intermec Medallion Silver Replacement Service Contract plan features on demand dispatch of a customer-owned spare unit overnight, then applies industry-leading repairs to the unit within five business days and returns it to the replacement pool, ready for productive operation.1-Year Computer Standard 5 Day Dpo CN3A by Intermec Technologies - Warranties Product Specifications   Compare with other products. Product Type Service Service Main Type Exchange Service Sub Type Electronic and Physical Service Response Time (Next Business Day) Product Supported CN3 Mobile Computer Service Details Intermec's Medallion Overnight Exchange Plan "Silver Replacement" provides a customer-owned ready-to-run spare overnight, to take the place of a failed device. The Silver Replacement plan provides for the return of the failed unit to factory operation specifications within a five-business-day turnaround schedule, ready to serve as the next replacement, when necessary. The Intermec Silver Replacement version of our Medallion Service Contract plans ensure that critical data collection devices are dispatched, on demand (as long as the request is received before 3 PM local time), free of charge, then repaired, tested and returned to the replacement spares pool. Each replacement unit is shipped in reusable/returnable packaging to facilitate the return of the defective unit to the Intermec Repair Depot for any needed repairs. Intermec repairs are warranted for 90 days, and performed to exacting factory standards, using Intermec authorized parts and procedures. Note 1: To qualify for the Medallion Silver Replacement plan, a 100-unit minimum of the same model device is required. Intermec recommends the replacement pool inventory be five-to-fifteen percent of the customer owned units of the same model, depending on environmental and operational factors. The Customer must ensure the return of the failed unit to Intermec within five business days from the date of receipt of the replacement. Note 2: The Medallion Overnight Exchange Plan "Silver Replacement" may not be available in your location. Please confirm availability with your local Intermec authorized service representative. Service Duration 1 Year Service Name Medallion Silver Replacement Service Provided Support Phone Support Service Description Next Business Day Service Location On-site Service Type Exchange About Intermec Technologies - Warranties Products Orders for Intermec warranties are first reviewed by a Provantage warranty specialist for completeness and eligibility. Eligible orders are then processed through one of Intermec's authorized distributors. Please note that distributors may require up to several days to process some warranty orders. We will contact you by email if any additional information is required, or if your order cannot be completed. If you would like to discuss your needs or require more information, we encourage you to talk to one of our sales representatives at 800-336-1166 or email us at Sales@provantage.com. Manufacturer's Web Site If possible, please base your order on the manufacturer part number ( CN3A-SRP1 ). If you are unsure about exactly what you need, please consult the manufacturer's web site or call us at 800-336-1166. For the smooth processing of your order, we highly recommend that you first check with Intermec regarding program details and eligibility. Please base your order on the manufacturer part numbers provided by the manufacturer. www.intermec.com Provantage is an Authorized Dealer of Intermec Warranties