Cisco SMARTnet 24x7x4-SMS-1 Manufacturer Part# CON-SU3-SMS-1 USA Only Provantage Agreement# 0066335 $0.88 Add to Cart Abstract Cisco Technical Support Services such as Cisco SMARTnet support help enable improved productivity and can increase operational efficiency by complementing your in-house resources with world-class networking expertise. It can maximize availability and minimize risks for systems running mission-critical applications.SMARTnet 24x7x4-SMS-1 by Cisco Systems - Warranties Product Specifications   Compare with other products. Service Details Software support includes maintenance, minor and major updates for your licensed feature set Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution Note: Domestic resellers purchasing for International locations will be subject to an additional fee Product Support Cisco SMS-1 Product Type Service Response Time 4 Hour Service Availability 24 Hours/Day x 7 Days/Week Service Name SMARTnet Service Type Maintenance - Parts & Labor - Physical Service Service Description 24x7x4 Provided Support Parts & Labour Web Knowledge Base Access Phone Support New Releases Update Email Support About Cisco Systems - Warranties Products Orders for Cisco warranties are first reviewed by a Provantage warranty specialist for completeness and eligibility. Eligible orders are then processed through one of Cisco's authorized distributors. Please note that distributors may require up to several days to process some warranty orders. We will contact you by email if any additional information is required, or if your order cannot be completed. If you would like to discuss your needs or require more information, we encourage you to talk to one of our sales representatives at 800-336-1166 or email us at Sales@provantage.com. Manufacturer's Web Site If possible, please base your order on the manufacturer part number ( CON-SU3-SMS-1 ). If you are unsure about exactly what you need, please consult the manufacturer's web site or call us at 800-336-1166. For the smooth processing of your order, we highly recommend that you first check with Cisco regarding program details and eligibility. Please base your order on the manufacturer part numbers provided by the manufacturer. www.cisco.com Provantage is an Authorized Dealer of Cisco Warranties